Contact Sovol

If you have a question or comment for us, Please contact us by email as a matter of priority and you will receive support and a response within 48 hours.
Customer support is available from 9:00 pm to 6:00 am EST time.
Email: info@sovol3d.com

  • Please describe your problem as comprehensively as possible to improve communication efficiency.
  • If the problem is order-related, please provide your order number or a screenshot of your order.
  • If you haven't heard from us after 48 hours, please check your spam folder.
  • In order to solve your problem more efficiently, if your order was purchased from Amazon, please contact directly:
    Amazon United States - amazonus@sovol3d.com
    Amazon Europe&Brazil - sovol_3d@outlook.com
    Amazon Japan - amazonjp@sovol3d.com
    Amazon Canada/ Australia / Mexico - sovol3d@hotmail.com